This training is designated for Southwest Medical Hospice & OptumCare Palliative Care staff only.

Please contact your department to receive a registration code. 

If you are not a part of the this staff, please check other date options using the link below.

The Cultural Competency Training will include 3 virtual sessions on June 15-17, 2021 2PM- 5PM PST.

This 3 day training is designed to create a shared understanding around Cultural Competency in healthcare. Training will cover topics that allow you to examine your own understanding about how people should be treated in the healthcare environment.

To join the training, please enroll in the course before 7 am PST on the first day of the training.  Participants must attend all 3 days to receive a completion certificate. Recordings will not be available. All sales are final.

Learning Objectives:

  1. Develop a foundational understanding of bias in healthcare
  2. Develop a basic understanding of social identity 
  3. Use a critical eye to focus on health inequities 
  4. Recognize the importance of social determinants of health 
  5. Develop an action plan about how to adapt any environment into a welcoming and safe place


Target Audience:

  • Employees at licensed healthcare facilities
  • Healthcare providers


Nevada Approved Course: CCT-2020-001

Duration: ~9 hours 

Instructor: Jay Cafferata 

Questions: Anna Dobbins, [email protected]

Course curriculum

  1. 01

    • Course Introduction

    • Demographic Survey

    • Pre-assessment

    • Learning Objectives
  2. 02

    • Day 1: Tuesday, June 15, 2021-- 2:00 PM-5:00 PM PST.
  3. 03

    • Day 2, Wednesday, June 16, 2021 -- 2:00 PM-5:00 PM PST.
  4. 04

    • Day 3, Thursday, June 17, 2021 -- 2:00 PM- 5:00 PM

  5. 05

    • Post-assessment

    • Course Evaluation

Training instructions, materials, and links are available inside the course modules. After your registration is complete, log into your MakingHealthHappen account to access the course dashboard.

Other Date Options